Frequently Asked Questions

I was absent during the delivery

If you were absent at the first attempt of delivery, a notice will be left by the courier.


You can collect the package from the post office or pick-up station.

How to track my order?

Once your package is shipped out, an email will be sent to notify you, log in your account to know how to track your order.

How to change my shipping address?

You can change the shipping address by contacting us before the shipment of your order. Note once the package is shipped out, it’s not possible to change the address.

How to return an item

                                   

If you are not 100% satisfied with the purchase, you have 30 days to return your items from the date you receive the order.

Return Policy to learn more about our return policy.


Will the sold out products be back in stock?

If an item is marked as "Sold Out", we suggest you return later to see if it has been restocked. If the item is still out of stock after a week, it’s likely to be removed from our online store.

we will restock the item as soon as possible.

Where are your products sent from?

At the moment, we have warehouses located in the United States, Europe, and China, products will be sent from one of these warehouses according to the stock availability.

What products do you offer?

We offer electronic product from the latest fashion trends of the streets. If you’re looking for the latest in style, you’ve come to the right place!


What methods of payment do you accept?

You can pay by credit card by Visa or Mastercard debit and credit cards in USD, GBP and EUR for its products and services.